CORE | REQUEST SUPPORT

AIS support engineers are eager to answer your questions regarding CORE and assist you with its configuration, maintenance, and operation. The answers to many of the most common questions can be found in the FAQ section of this site. For all other questions and issues, please do not hesitate to contact us by one of the methods below.

REMOTE SUPPORT

AIS engineers are available to answer your questions and provide remote support during standard business hours. To speak with a support engineer, contact AIS at:

Phone:  (202) 827-6301

eMail:  support@aisinterop.com

SUBMIT A TICKET

Support issues not requiring immediate assistance are often best handled via our online support ticket system. This system allows several AIS engineers to easily share and collaborate on your support issue. Tickets are generally responded within one business day. To submit a ticket, simply launch the ticket system and follow the provided instructions for AIS support customers.

CREATE TICKET